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no call list FAQ - Illinois

To register over the Internet:
1. Go to www.donotcall.gov and follow the instructions.
2. You will be asked to provide:

• The telephone number(s) that you would like to register (you are allowed to register up to three separate numbers) and
• A valid e-mail address that the Federal Trade Commission can use for confirmation.

3. After you provide the information requested, you can exit the Do Not Call Web site.
4. You will receive an e-mail confirming your request to have your phone number(s) put on the Do Not Call Registry. You MUST replay to the e-mail within 72 hours of logging onto the Do Not Call Web site to have your number(s) added to the registry.

To register over the phone:
1. Call 1-888-382-1222 (TTY: 1-866-290-4236) and follow the instructions. You must call from the phone number you want to put on the Do Not Call Registry. You can only register the number you are calling from.
2. You will be asked to enter your phone number. The computer will check for a match between the number you entered and the number from which you are calling.
3. If the number matches, you will hear a message informing you that you are registered.

Q. If I put my phone number on the Do Not Call Registry, will that put an immediate end to all telemarketing calls?
A. No, after an initial waiting period of 1 to 3 months, you should experience a significant decrease in the number of telemarketing calls you receive. Some companies and organizations will still be allowed to call you. These include political organizations, charities, and companies with whom you have an established business relationship or to whom you have given prior consent.

Q. When will businesses and other organizations be prohibited from calling phone numbers on the Do Not Call Registry?
A. If you put your name on the Do Not Call Registry between July 1 and August 31, 2003, then prohibited telemarketers will have to stop calling you starting October 1, 2003. If you put your name on the Do Not Call Registry after August 31, 2003, then prohibited telemarketers will have to stop calling you three months after you register.

Q. What if I receive a call that I believe violates the rules of the Do Not Call Registry? Where do I file a complaint?
A. The Federal Trade Commission and Illinois Attorney General will enforce the rules of the federal Do Not Call Registry. Violators are subject to fines of up to $11,000 per violation. If you feel you have received a call that violates the Do Not Call Registry rules, pleas report it to the Illinois Attorney General's Consumer Hotline.

Consumer Fraud Hotlines

Q. How can I get more information?
A. If you would like more information, or if you have questions about the Do Not Call Registry, please contact the Illinois Attorney General's office at 1-312-814-3580 or go online at www.IllinoisAttorneyGeneral.gov.