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COMPANY Customer satisfaction survey

Company / Customer Satisfaction Survey
HCIS is committed to superior quality and continual improvement. We are always interested in feedback from our customers. Please help us serve you even better in the months and years ahead by completing the following form to tell us how we're doing, and what we could do to improve. We take everyone's input seriously and look forward to hearing from you.

Heartland Communications Customer Satisfactions Survey
First Name: Last Name:
Company:
Phone: ( ) -
Representative

Please rate the following aspects of our performance!
Category Rating
Technical Support
Comments:
Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied

Customer Service
Comments:

Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied
Pricing
Comments:
Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied

Product Quality
Comments:

Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied
Delivery
Comments:
Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied
Response Time
Comments:

Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied
Other (Please Describe)
Comments:
Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied
How do we stack up? (To other communciations compnaies)
Comments:
Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied
How can we improve our service level?
Comments:

Dissatisfied
Partially Satisfied
Satisfied
Completely Satisfied
More Than Satisfied